How does the claims process work?
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Club
Ethias
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Speler
The injured member visits a doctor. Ask the doctor to fill out the Ethias claim form, or request a certificate from the hospital.
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The member fills out this online form.
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Club
The club registers the claim with Ethias.
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Speler
The member pays all costs upfront.
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Ethias
Ethias contacts the member and provides a file number (dossiernummer).
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The member requests a statement of difference (verschilstaat) from the health insurance fund (mutualiteit).
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The member sends all invoices and the statement of difference to Ethias.
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Ethias
Ethias processes the file and pays out the reimbursement.
One single form per accident is sufficient. A cover letter is not necessary. The file number will be communicated by Ethias after receipt. Have the claim form at hand, you will need the details of the victim and the accident to fill in the form correctly.
Don't forget to upload the doctor's certificate in the attachments. Without certificate your file cannot be processed further.
Don't forget to upload the doctor's certificate in the attachments. Without certificate your file cannot be processed further.